Standard Post office (Pošta Slovenije)

Delivery period: 24-72 hrs

COST: 5,00€

POST OFFICE

Delivery period: usually 3 to 7 working days

COST: 14,00€

POST OFFICE

Delivery period: usually 5 to 10 working days

COST: 16,00€

POST OFFICE

Delivery period: usually 10 to 16 working days

COST: 16,00€

*The time frames are estimated and are given in working days. 

SLOVENIA

Standard Delivery by Pošta Slovenije

Packages are delivered within 24-72 hours from Monday to Saturday morning, except for national holidays. The order shall be delivered to the address indicated on the order slip. If there is no one present to sign for the package, a note will be left at the address so that you can pick up your package at your nearest post office. Packages are kept at the post office for 15 calendar days. An identification document is required in order to receive your package. If the package is not picked up within the 15 days, the items shall be returned to Dancerka Online Shop.

EUROPE  (EU)

Delivery by POST OFFICE  (EU COUNTRIES)

Delivery  to your home usually within 3 to 7 working days, depending on the destination. If absent during delivery, a note will be left at the address so that you can pick up the package at your closest post office. You can also call the telephone number on the note to ask for a free second delivery. The package will be available at the post office for 10 working days. If the package is not picked up within the time frame specified by the shipper, the items shall be returned to Dancerka Oline Shop.

COUNTRIES OUTSIDE EU

Delivery by POST OFFICE (COUNTRIES outside EU)

Delivery to your home usually from 5 to 10 working days, depending on the destination. The order shall be delivered to the address indicated on the order slip. If there is no one present to sign for the package, the package will be available at the post office for 10 working days. If the package is not picked up within the 15 days, the items shall be returned to Dancerka Online Shop.

OTHER CONTINENTS

Delivery by POST OFFICE (Other CONTINENTS)

Delivery to your home usually from 10 to 16 working days, depending on the destination. The order shall be delivered to the address indicated on the order slip. If there is no one present to sign for the package, the package will be available at the post office for 10 working days. If the package is not picked up within the 15 days, the items shall be returned to Dancerka Online Shop.

Please note:

*When placing your order please calculate also the amount of time that it takes for us to prepare your order for shipping. This typically takes 2 – 5 days however, some orders may ship within as few as 1 day and some may take up to 5 days.

If you have placed an order for delivery outside of the European Union, please note that custom fees and import taxes are imposed once the parcel arrives in the country of destination. As your order will be held by customs, you may be asked to pay these fees and taxes. These fees must be paid by the receiver (this also applies to retailers and wholesalers).

Unfortunately, we do not have any control over the amount imposed nor are we able to estimate the fees as the customs regulations vary from country to country.

If you notice any damage after unpacking the package, contact us within the following 14 days through the email dancerka@poledancerka.com.

Additional shipping information

Unfortunately, we do not have any control over the package once  it leaves our warehouse. After this, it is in the hands of  Post Offices/Services of different countries.  We are not responsible for lost or damaged items or shipment mistakes made by the Postal Services.

** It is the buyer’s responsibility to give us correct shipping information, we are not responsible for any “loss of order” or “return to sender” due to incorrect shipping information being provided at the time of order. In case of “return to sender,” you will be charged for the shipping fee or pay reshipping costs if you want the package to be shipped again.